Nassau & Suffolk County
Friendly, Licensed Plumbers You Can Actually Trust.
A family business out of Massapequa since 2004. Licensed, insured, flat-rate priced, and straight with you about what your house actually needs.
4.9 from 617 reviews
NYS Master Plumber Lic. #P-11842
24/7 emergency service

Ray, Mike and Tony with the trucks outside the Massapequa shop.
21
yrs
Serving Long Island families
9,400
+
Homes we have worked in
4.9
★
Average review across 600+
90
min
Average emergency response
What we do
Every Plumbing Job a Long Island House Can Throw at You.
Eight services, one licensed team, and a flat price agreed before anyone opens a toolbox.
Water Heater Installation
Tank and tankless installs, same-day repairs and honest advice on when a heater is worth saving. Gas, electric and hybrid units.
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Drain Cleaning & Hydro Jetting
Cabling, hydro jetting and camera inspection for kitchen, bath and main line clogs — plus the reason it clogged, so it stops happening.
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Sewer & Cesspool Lines
Camera diagnosis, spot repairs, full line replacement and cesspool-to-sewer conversions across Nassau and Suffolk County.
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Sump Pumps & Waterproofing
Sump pump installation, battery backups and French drains for Long Island basements that take on water every nor’easter.
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Gas Line Services
Gas line installation, repair, appliance hookups and leak testing by licensed plumbers — filed and pressure-tested every time.
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Bathroom & Kitchen Plumbing
Full rough-in and finish plumbing for bathroom and kitchen renovations, working alongside your contractor or running it ourselves.
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Water Main & Service Lines
Water main breaks, low pressure diagnosis, service line replacement and lead line removal from the curb stop to your meter.
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Emergency & Maintenance
Burst pipes, active leaks, sewage backups and no-heat calls answered around the clock, plus annual maintenance so you need us less.
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Meet the crew
You Will Know Who Is Knocking Before They Get There.
Four people, one shop, and the same faces on every job. We text you the name and a photo before the truck leaves.

Ray Flowers
Founder & Master Plumber
38 years
in the trade
Ray started as an apprentice in Freeport in 1987 and opened Flow's in 2004 with a van and a landline. He still runs calls three days a week, mostly because Denise cannot talk him out of it. If you get Ray on a sewer job, you are getting the person who has seen the most bad pipe on Long Island.

Mike Flowers
Operations Manager
16 years
in the trade
Ray's son, and the reason jobs actually start when we said they would. Mike schedules the trucks, quotes the bigger renovations and handles anything involving a permit. He is the person to ask if you want a straight answer about what a job will really cost.

Tony Serrano
Lead Service Technician
12 years
in the trade
Tony runs most of our emergency calls and has an unreasonable talent for finding leaks nobody else can locate. Homeowners regularly ask for him by name. He is patient with questions and will show you what he found rather than just telling you about it.

Denise Flowers
Office Manager
21 years
in the trade
The voice on the phone, and the one who decides how fast we get to you. Denise has been triaging Long Island plumbing emergencies since 2004 and can usually tell from your description whether you need a truck tonight or a Tuesday.

Why people keep us
Plain-Spoken, Careful, and Genuinely Pleasant to Have in the House.
Two decades of the same crew doing the same thing: turn up when we said, explain what we found, charge what we quoted. It is not complicated. It is just rare.
Same crew every visit
Flat price agreed at the door
Boots covered, debris out with us
Six Hundred Long Island Homeowners, and Counting.
How a job goes
No Surprises, in the Order They Happen.
The part homeowners dread about calling a plumber is not knowing what it will cost or who will turn up. Here is exactly how ours goes.
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Based in Massapequa, covering Nassau and most of western and central Suffolk.
Where we work
From Rockville Centre Out to Patchogue.
We are a local shop, not a franchise dispatching from three counties away. If you are on this list, a truck is usually less than half an hour out.
Nassau County
Massapequa
Levittown
Wantagh
Bethpage
Hicksville
Farmingdale
Garden City
Merrick
Rockville Centre
Seaford
Plainview
Syosset
Suffolk County
Huntington
Northport
Babylon
West Islip
Bay Shore
Smithtown
Commack
Deer Park
Sayville
Patchogue
Call and speak to someone who works here. Average response across Nassau and western Suffolk is about 90 minutes.
Before you call
The Questions We Get Asked Most.
Not covered here? Call and ask. We would rather spend five minutes on the phone than have you book something you do not need.
Do you charge for estimates?
Estimates for planned work — a water heater replacement, a renovation rough-in, a sewer line quote — are free. Diagnostic visits where we have to find the problem before we can price the fix carry a callout fee, and we credit that in full against the repair if you go ahead with us.
How fast can you get here in an emergency?
Our average response across Nassau and western Suffolk is about 90 minutes. Our emergency line is answered by someone who works here, and they will tell you what to shut off while the truck is on its way.
Are you licensed and insured?
Yes — NYS Master Plumber License #P-11842, fully bonded and insured, with certificates available on request before we start. Gas and sewer work in New York is licensed work, and you should ask every contractor you speak to for their number.
What areas do you cover?
All of Nassau County and most of western and central Suffolk, from Rockville Centre and Garden City east through Huntington, Babylon, Smithtown and out to Patchogue. If you are unsure whether we reach you, call and ask — the answer is usually yes.
Do you handle permits?
We do. Water heaters, gas lines, sewer work and renovation plumbing are all filed work in most Long Island towns and villages. We pull the permit, meet the inspector and hand you the signed-off paperwork, which matters when you sell.
How do you price work?
Flat rate, quoted and agreed before we start. You will never watch a clock run while we work, and you will not get a bill that is larger than the number we gave you at the door. If we discover something behind a wall that changes the job, we stop and re-quote before continuing.
Homeowner guides
Fix a Few Things Yourself. We Will Still Be Here for the Rest.

Waterproofing
·
7 min read
Why Long Island Basements Flood — and How to Actually Stop It
High water table, sandy soil and roof water landing at the foundation. Three causes, and only one of them needs a pump.

Maintenance
·
6 min read
Hard Water on Long Island: What It Is Doing to Your Pipes
The white crust on your showerhead is the visible part. The expensive part is happening inside your water heater.

Water Heaters
·
8 min read
Tankless vs. Tank: Which Makes Sense for a Long Island Home
Tankless is better technology. That does not automatically make it the better purchase for your house.
Quick quote
Tell Us What It Is Doing. We Will Tell You What It Costs.
Every request gets a real answer from a real plumber within one business day. Some jobs need us to come and look first — if yours does, we will say so rather than guessing at a number.
Licensed, Insured, and Working With Brands That Back Their Equipment







